Human Factors & Dispatcher Resource Management – Year 1

Human Factors & Dispatcher Resource Management – HF DRM

The Dispatcher Resource Management (DRM) course provide dispatchers with the tools to prevent incidents and improve team performance through coordination and communication, which are the main pillars of crew-dispatcher co-working.

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Price

60 € TTC

Validity

36 months

Course

Quiz

Overview

EASA references:

AC 121-32A

ICAO Doc 7192-D3

Recurrent training for:

Ground Staff

All type of aircraft

Duration:

50 minutes

With written exam 75% minimum to pass

Module content:

1. Introduction

2. Typical “HF” Incidents 3. Threat & Error Management 4. Crew Personality Awareness 5. Crew Attitudes & Behaviors 6. Crew Self-Assessment & Critique 7. Dispatcher Resource Management 8. Cooperation & Delegation 9. Decision Making 10. Resilience Development 11. Incident Reporting System

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As per your company requirements, we offer the possibility to create custom course packages, or enroll staffing. Please contact us for special rate quotation.

Contact & Enquiries
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